Collins & Company Services

Multi-Line Adjustment Services

Our goal at Collins & Company is to provide sound risk management services that lower your costs of risk. Your company or organization can choose a compensation management program that ranges from limited to total management. We want to equip you with the most efficient, user-friendly claims service available.

Risk Management and Workers Compensation Division — Our risk management plans are designed to be flexible and customized. Obviously your needs will vary whether you represent a large corporation, municipal government, nonprofit organization or public/private venture.

  • Full range of services for self-insured entities.
  • Expert consultation for all clients.
  • Committed to ongoing program examination and optimization.
  • Dedicated to improving efficiency and controlling costs.
  • Services tailored to each individual client.

Bill Re-Pricing Service — Our goal is to ensure you receive the maximum savings and fast medical care for your employees.

  • We utilize PPO networks, usual and customary review, and state fee schedules.
  • We negotiate discounts and routine procedures with medical providers.
  • We push for priority medical care so that you don’t have to wait.

Proprietary Claims Software System — Our Web-based claims management system (known as CCMS II, or Collins & Company Management System II) is simple, secure and available to all our clients.

  • Highly detailed, user-friendly system developed by claims professionals.
  • Provides clients with a variety of custom reports.
  • Utilizes the industry standard Point-to-Point Tunneling Protocol (PPTP) for virtual private network (VPN) security.
  • System allows authorized online access to forms and files.

Risk Management

Collins & Company’s skilled, experienced adjusters provide prompt, thorough service in adjusting, investigating and appraising. With an eye on your bottom line, we offer services to insurance companies that are comprehensive, efficient and economical. Our adjusters are state-certified and required to increase their credentials through continuing and legal education.  

Adjusting Services — Our clients are always satisfied with the accuracy and reliability of our property adjusting services.

Property Adjusting

  • Our qualified team conducts commercial and residential property damage appraisals.
  • Experienced in all types of arson and fraud litigation cases.
  • Proven track record handling multimillion-dollar losses; no loss is too large, small, or complex.

Casualty and Liability

  • We save you time through quick and thorough liability determination.
  • We save you money through prompt settlements and dependable case resolution.
  • Our knowledgeable adjusters can determine liability in the most complex cases.

24-Hour Response

  • Office phones are answered 24-hours a day, seven days a week.
  • Even after hours, all calls are connected to an adjuster while you are still on the line—no call backs.
  • Immediate response to the scene of any accident anywhere in the United States, and also worldwide.

Investigation Services — We have built a leading regional reputation for promptly handling casualty and liability investigations, and for our friendly, 24-hour accident response.

Product Liability Investigations

  • We have represented over 20 major vehicle manufacturers.
  • Our company has extensive experience with industrial equipment products.
  • Our certified investigators are well-qualified to work alongside defense counsel.

Premises Liability Claims

  • Our up-to-date knowledge of prevailing federal and state laws gives you peace of mind.
  • Keenly aware of liability exposures that your organization may face.
  • Comprehensive investigation and evaluation of all claims.

Workers Compensation

  • Comprehensive knowledge of industry rules, rates and regulations.
  • Able to handle limited assignments to full investigations.
  • Equipped to make EDI (electronic data interface) filing.
  • On-the-job injury programs for qualified municipalities.


Appraisal Services — To ensure you receive a first-rate appraisal you can count on, we maintain a strong team of well-qualified material damage appraisers at each of our 17 regional offices.

  • Up-to-date knowledge of all types of vehicles.
  • Experienced with automobiles, heavy equipment, farm machinery, boats, yachts, even four-wheelers.
  • Computerized appraisal completed prior to selection of repairer.

Catastrophe Services — You can count on our team of catastrophic loss appraisers anywhere in the United States, and also worldwide at an additional rate.

  • Immediate response to any disaster; we’ll travel anywhere.
  • As hurricane-related losses go, we’ve seen it all: Andrew, Hugo, Frances, Ivan, and yes, Katrina.
  • Our highly trained staff responds to floods, windstorms, hail and snow.

We’re also experts at handling claims related to chemical spills, train wrecks, bus accidents.

Home | About Us | Services | Locations | Contact Us | Careers | Links
Collins & Company, Inc 555 River Street, Chattanooga, TN 37405 (423) 265-0541 - office (423) 265-0545 - fax
Site Maintained by Interactive ID, Inc.